China’s annual state television special investigating consumer rights criticized automakers Volkswagen (VOW.ETR) and Nissan (7201.TYO) this year for overselling spare parts and repairs to customers, with Jaguar also coming under fire for gearbox issues, Reuters reported. The show, which typically targets foreign firms, can influence popular opinion in the world’s largest auto market and affect sales, and left Nissan and Volkswagen scrambling to respond to the allegations, offering apologies and internal investigations. Volkswagen, also a target two years ago, was criticized in an article before the show ran for its handling of a recent recall.
You must log in to post a comment.
Yes, I would like to receive emails from China Economic Review. (You can unsubscribe anytime)
Copyright © 2018 SinoMedia Group Limited All rights reserved