Using DHL as a forwarder for both domestic and international shipments, Airbus provides spare parts deliveries, including customs clearance, and takes full control of the supply chain for the customers.
It is the first time that an airplane manufacturer has taken the full responsibility for transporting spare parts for Chinese customers.
An aircraft maintenance, repair and overhaul company based in Shanghai has signed up for the service although it is not named.
Pierre Steffen, Airbus China’s vice-president for customer services, shown here, said, ‘We believe that in the next three years we would have about 50% of all the spares transported under this program. The cost pressure will help us because it is more efficient for customers.’
The spares logistics service was developed at Airbus’ spares support and service headquarters in Germany more than five years ago and has been introduced to Europe, the United States and Asia. Now about 45 airlines, including Lufthansa and Singapore Airlines, are using the service.
Source: China Daily