Three airports in China were voted among the world’s top five in terms of customer service, according to a survey conducted by the Airports Council International (ACI), a worldwide association for airports.
The survey showed that five airports in the Asia-Pacific region were the best in the world in high-quality customer service.
China has Hong Kong International, Beijing Capital International and Shanghai Pudong International Airports taking third, fourth and fifth places, China.org.cn reported.
Seoul’s Incheon Airport ranks first for the sixth year running, with Singapore’s Changi Airport second.
China won yet another prize when Shanghai Hongqiao Airport was awarded the Best Improvement Award for the Asia-Pacific region, thanks in part to the role it played in hosting visitors to the Shanghai Expo 2010.
ACI surveyed over 300,000 passengers in 153 airports around the globe, of which 140 airports met the qualification to participate in the awards.