[photopress:fedex_1_2.jpg,full,alignright]The importance transport industry CIOs place on business-IT alignment is paramount. Linda Brigance, vice-president of IT for FedEx Asia-Pacific, says she has instructed her team in China that their strategy for the coming months should be ‘to ensure that we are always providing value and to lead with speed. To help us do this, we must continually look at the bigger picture to enable us to deliver faster business solutions and improve the return on investment.’
FedEx’s primary IT investment areas in China, according to Brigance, include ‘technological developments that improve safety in transactions and customer convenience … (and) which allow our customers to reduce transportation and inventory costs’. These include an effort to equip all the company’s couriers with wireless handheld ‘Power Pad’ terminals.
Source: MIS