[photopress:amelio.jpg,full,alignright]In a sense, Lenovo has been the most effective PR China has had for a long time. It will be surpassed by the Olympic Games but, for the moment, the whole world’s perspective of China has been changed by one company — Lenovo. By taking on the IBM personal computer line and improving on it it has changed world perspectives on China as a manufacturing nation.
Now Lenovo has announced a new Lenovo Services business unit, uniting all aspects of customer service globally under the leadership of a new senior executive, Christopher J. Askew.
William J. Amelio, Lenovo’s chief executive officer, said, ‘Customer satisfaction is a key goal for Lenovo. Chris is a high-energy executive with critical strategic, financial and operating skills. His track record includes proven results, consistently exceeding financial and operating targets in start-up, turnaround and high-growth environments.’
So where does this treasure come from? Christopher Askew served as vice president, Dell Services, Asia-Pacific and Japan and worked with William Amelio.
Do not confuse William Amelio with Gil Amelio who was the head of Apple from 1994-1997. History has treated him harshly for he was followed by Steve Jobs. In fact, Gil Amelio did a very fair job of getting Apple back on a sound financial footing although his purchase of NeXT from Steve Jobs was probably over-priced.
William Amelio started with IBM and Honeywell. Prior to his appointment at Lenovo he was Senior Vice President, Asia Pacific-Japan for Dell.
Source: China Tech News
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