[photopress:IT_WIng_Dar_Ker.jpg,full,alignright]Microsoft has expanded the reach of its customer service center in Shanghai to cover the entire Asia-Pacific region.
Wing-Dar Ker, general manager of Microsoft’s customer service center for the Asia-Pacific region and seen here almost smothered by flowers, said, ‘Shanghai is playing an increasingly important role in Microsoft’s global development strategy.’
He said the Shanghai center will bring together Microsoft’s customer service, technical support and resources from across the region.
Wing-Dar Ker said, ‘China is providing an average of 30,000 to 40,000 graduates specializing in information technology every year.’ He aid that these IT engineers and designers ‘are giving big support to Microsoft’s business expansion in the Asia-Pacific region’.
The Shanghai center works with the Suzhou Global Institution of Software Technologies to train IT service and support professionals for the industry.
Microsoft said this collaboration helps colleges to use its expertise to cultivate an IT talent pool for the local industry.
The service center is expected to train up to 300 qualified staff in the coming three years. It was originally set up in 1997 and employs more than 850 IT professionals who provide a 24-hour service, seven days a week to global customers.
Source: Jongo News