As incomes rise, many mainland residents are seeking out better quality care than that provided by public hospitals. According to the South China Morning Post, they want easier ways to book appointments, shorter waits and greater individual attention from doctors. The demand is expected to drive the market to 1.1 trillion yuan in 2020 from 241 billion yuan last year, according to a report by the Boston Consulting Group and reinsurer Munich RE, released yesterday. The report estimates the health insurance market will grow at an annual average rate of 35 to 40% by 2020, with two-thirds coming from policies covering critical illnesses, which usually pay out a lump sum if the holder is diagnosed with a predefined medical condition.