China’s Prime Minister Wen Jiabao visited the Shanghai headquarters of Ctrip.com as part of his economic tour of Shanghai earlier this month. He attended a presentation on Ctrip and China’s online travel service industry given by Ctrip CEO Fan Min and he visited the Ctrip call center, the largest in Asia’s travel industry.
Wen praised Ctrip for its innovative service model, which has helped make the company the most successful online travel service company in China.
Ctrip has successfully integrated high technology with traditional travel industry services and products and now serves over 20,000,000 registered members.
Ctrip possesses over half of China’s online travel market share.